Mr and Mrs Matthews

Dear Jo

I am writing to thank you and the team for our new kitchen. We are absolutely delighted with it.

Every member of your team was courteous, careful and conscientious every time they visited us. Whenever we needed remedial action for the snags that inevitably arise during such a major project, your staff and your sub-contractors understood what was required and acted swiftly and with great care. It was great to see how well they worked together. Without a doubt, they made a major contribution to the success of our project. Please pass our comments to them all.

Without a doubt our new kitchen will have increased the value of our property, although now we have such a lovely kitchen which so completely meets our needs, we shall definitely not be moving any time soon!

With best wishes and thanks